Urban Air Trampoline and Adventure Park

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( 8 reviews )

Child Care & Day Care, Amusement Parks, Indoor Playcentre

Closed 10:00 AM - 09:00 PM See Hours

5701 W Waco Dr, Waco, TX 76710, United States

+1 2548-458-004

Urban Air Trampoline and Adventure Park is a renowned brand that offers thrilling and exhilarating experiences for individuals of all ages. With multiple locations around the country, Urban Air provides a unique blend of trampolines, obstacle courses, and other exciting activities that guarantee fun-filled adventures. The brand prides itself on creating a safe and entertaining environment where families can create lasting memories. From high-flying flips and gravity-defying jumps to challenging obstacles and interactive games, Urban Air offers a wide range of attractions that cater to every level of thrill-seeker. With a dedicated and friendly staff, Urban Air ensures that all guests have a positive and enjoyable experience from the moment they step foot inside the park. With state-of-the-art facilities and rigorous safety measures in place, the brand prioritizes the well-being of its visitors. Urban Air Trampoline and Adventure Park is the ultimate destination for those seeking an adrenaline-pumping experience filled with laughter and excitement.

Amenities and More

Toilets
Good for kids
Playground
Active military discounts

Reviews

4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Candy

March 22, 2024

We love it If you are visiting Waco this is a must stop place, let the kids even yourself get some stress relief, and jump around! 😊 We're are members Workers are so friendly and kind. They are always smiling and always keep an eye on children to make sure they are ok and playing by the rules, For the kids safety. My son is small (5 yrs. Old) And when he speaks to a worker they stop and listen to his concerns, you guys are doing an Awesome job. THANKS

Peter montalvo

March 22, 2024

Kids had a great time doing the activities. Kitchen seems short staffed. Food order of wings and fries took a long time. Table we sat at was not wiped down after last guests had left it. When food did come out it was good quality and staff were polite and easy to work with. We would come back.

Alicia wilson

March 22, 2024

Get on in for some summer fun in air conditioning! Multiple jump, climbing a crawl play areas. Kids of all ages and sizes. Party areas and other table for dining and groups. Great place for a birthday party. Surprisingly good food!! Soft drinks, water and tea. Bring earplugs as it can get very loud. Kids run and having a blast.

Dennies mcken

March 22, 2024

Great indoor play place. Good number of staff around and multiple options for kids. Grownups can play too which makes it more fun for the whole family. Adults are half price with a paid kids ticket.

Sharon sockwell

March 22, 2024

My kids went to this park ONE time. One. Using my cc to pay, they signed up for a membership because they were told by a worker it was cheaper. I immediately went into the park after their session, explained that we don’t want a membership and was told I had to contact corporate to cancel. Long story short, corporate world not cancel our membership. Our cc tried to reverse charges but Urban Air contested the reversal on the claim that I signed a contract (I didn’t sign a contract. My son did, using my cc). All told, we ended up paying over $300 for a one hour visit. My kids have never been back and never will be. I’m disappointed and disgusted with Urban Air. They don’t care about people; they just want money. *Update: I was told by corporate the Waco site couldn’t cancel my membership. Latest charge on my credit card was dated November 27, 2023. We would love a refund. Please advise on how to proceed.

Traci bukowsky

March 22, 2024

I purchased tickets online in advance and used a promo code. At checkout it said “discount applied” but there was no discount off the price. I asked at the desk when I checked in and they didn’t care. So it was $120 right off the bat for 3 regular kids, 2 toddlers, and one adult. Kids had a pretty good time & were super tired after only one and a half hours. I had to stay with them the entire time because my oldest is only 8 and bigger kids are not careful or considerate at all. The staff don’t really monitor bigger kids being WAY too rough. Saturday after lunch was extremely crowded. Food & drink items are extremely overpriced. It’s A LOT of money for 2 hours of entertainment. They have small lockers you can rent for valuables. Not sure if we’ll be back.

Cynthia araneda

March 22, 2024

I my first time being here with my family as we are not from here, we are here visiting for Thanksgiving. We thought we would do something fun for the day. When we got here and went inside it was the most confusing wavier signing experience …

Simon facundo

March 22, 2024

Lack of appropriate supervision at this overpriced establishment. Inept staff who are unresponsive to customer needs. One of my children was unable to access attractions for which we paid extra upon entry. Another child of mine was seriously injured, which ended with Larry, the manager telling us he's doing "the best I can" with "the resources I have." When I asked about legally appropriate staffing and safety, he claimed no knowledge of Texas laws. When I asked to talk to a superior, his ego was bruised, and he stated that "This coversation is over and I'm not giving you a refund." I have the general manager's contact info, which the front office promptly provided (the front office staff is fantastic, but just not enough to make the place safe and fun). Hopefully, I will be able to post a positive outcome following my contact with the GM. I recommend thinking twice before bringing your child to this establishment. Too much risk. Not enough reward.